Garage Doors and Openers
Q: When do I need to have maintenance done on my garage door?
A: Garage doors and electric openers are the largest moving item's in your home. Safety is a factor, therefore it is recommended that your garage door be professionally lubricated and adjusted annually or semi-annually depending on usage.
Q: When a spring breaks on my garage door, should I replace both or just one?
A: We recommend replacing extension and torsion springs in pairs. The likelihood of the second spring breaking and/or your garage door not balancing may result in more expense, problems, and downtime if only one spring is replaced.
Q: Is it safe for me to replace my own garage door springs?
A: Safety is a factor, and due to the high torque on the springs, we recommend you have them replaced by a certified garage door technician.
Q: Can I purchase a new remote control (also known as a transmitter) for my garage door opener?
A: Some older garage door opener models do not have remote controls available, most newer models are available. In order for us to correctly diagnose which model you will need, we must first know the model and radio frequency of the remote control.
Q: Is my garage door paintable?
A: Yes, our wood and steel doors can be painted with a quality exterior latex paint. Follow the manufacturers' recommendations for preparation, painting, and warranty exclusions.
Q: Do you provide free estimates?
A: Yes, our sales staff will come to your home and provide a free written estimate for replacement of garage doors, openers, and sections.
Q: Do I have to replace my entire garage door if just a section or sections are damaged?
A: In many cases a replacement section is an option depending on whether or not it is still in production, or if the rest of the door is in good condition. Sometimes the better solution is to replace the complete door.
Q: Why does my garage door open but will only go down a couple of inches and reverse?
A: If the lights on the motor assembly flash on and off several times, the safety sensors can not see each other. Something could be blocking them or they may have been knocked out of alignment.
If the lights do not flash on and off, the sensitivity setting may need adjusted. A mechanical problem could have occurred and it is recommended that maintenance be performed by a certified technician.
Awnings:
Q: If I don't have enough room under my soffit, where can I mount an awning?
A: You can mount an awning on your roof if you don't have enough room below. The majority of Retractable Awnings are roof mounted and it is one of the best ways to mount the units.
Q: Do I need to be concerned about my roof leaking if I do a roof mount awning system?
A: No. When roof mount systems are properly installed, a triple seal system is used to insure that your roof won't leak.
Q: Do I have to take the awning down in fall and store it until spring?
A: No. Our Retractable Awnings are designed to remain outside year round. We do recommend that you remove the valance and store it as it is the only thing unprotected from the winter wind.
Q: Will storms and high wind damage my awning if I leave it extended?
A: Yes. If your awning is extended during high winds and storms, it will most likely get damaged. That is why we recommend a motorized unit with a wind sensor to automatically retract the awning if the wind gets to a level that will damage the unit.